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Terms & Conditions

Welcome to Fumzy Food, an African grocery online food store. By accessing and using our website, you agree to comply with the following terms and conditions. It is important to carefully read and understand these terms as they form a binding agreement between you and Fumzy Food, a part of Fumzy Foods Global Limited registered in England and Wales under company number 14542844. Our registered office is located at 237 Barking Road, E6 1LB.


  1. Acceptance of Terms: By placing an order through our website, you acknowledge and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or placing an order.

  2. Product Information: We strive to provide accurate and up-to-date product information, including descriptions, images, prices, and availability. However, we cannot guarantee the complete accuracy of such information. It is your responsibility to ensure that the products you purchase meet your requirements and dietary restrictions.

  3. Pricing and Payment: All prices listed on our website are in the specified currency and inclusive of applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Payment for your order must be made in full before we can process and deliver it. We accept various payment methods, and by placing an order, you authorize us to charge the provided payment method for the total amount due.

  4. Order Processing and Delivery: We will make every effort to process and deliver your order in a timely manner. However, please note that delivery times may vary depending on your location and other external factors beyond our control. We are not responsible for any delays or damages caused during the delivery process.

  5. Cancellations and Returns: If you wish to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request; however, we cannot guarantee cancellations or modifications once the order has been processed. For returns and refunds, please refer to our dedicated Returns and Refunds Policy available on our website.

  6. Intellectual Property: All content on our website, including images, logos, trademarks, and text, are the intellectual property of Fumzy Food

  7. Governing Law: These terms and conditions are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the English courts. By using our website or placing an order, you agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at

  8. Privacy and Personal Information: At Fumzy Food, we take your privacy and the security of your personal information seriously. We collect and store your personal information in accordance with our Privacy Policy, which outlines how we collect, use, disclose, and protect your information. By using our website and services, you consent to the collection and use of your personal information as described in our Privacy Policy.

  9. Trademarks: All trademarks, logos, and service marks displayed on our website are the property of Fumzy Food or their respective owners. You are prohibited from using any trademarks or logos without our prior written consent or the consent of the respective owner.

  10. Amending the Terms and Conditions: We reserve the right to update or amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically for any updates or changes. Your continued use of our website and services after any modifications to the terms and conditions signifies your acceptance of the updated terms. If you do not agree with any part of the terms and conditions or any amendments there to, you should discontinue using our website and services.

  11. Contact Us: If you have any questions, concerns, or feedback regarding these terms and conditions, please contact us at We will be happy to assist you and address any inquiries or issues you may have.

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